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Report a documentation problem

Use this flow when a help article has the wrong steps, an outdated menu name, or missing information.

Prerequisites​

  • Big Picture Money is installed and open.
  • You know which article or topic is wrong (a page title is enough).

Steps​

  1. In the title bar, click the Help icon.
  2. Choose Report an issue.
  3. On the first screen, choose Report a documentation problem, then click Continue.
  4. Enter a short title.
  5. Describe what the article says today and what it should say. Include the article name if you can.
  6. Enter your contact email (required).
  7. Optionally attach a screenshot of the wrong content.
  8. Review the summary, then click Submit report.

Expected result​

  • The feedback dialog opens with the documentation type selected.
  • After a successful submit, you see a reference id such as BPM-ISSUE-123 to use when you follow up with support.